Below you will find information on our delivery policy. We aim to provide you with a safe and reliable delivery experience. We send all our orders from Sweden with Postnord.
Delivery areas
We offer deliveries to the following countries.
- Sweden
- Denmark
- The Netherlands
- Germany
- England
This means that we guarantee delivery or compensation if the package does not reach these countries.
Delivery times
- Within Sweden: 2-12 working days
- Within the EU: 3-12 working days
- Outside the EU: 7-14 working days
Please note that the delivery time may vary depending on the destination and customs clearance.
Tracking of parcels
Due to the legality of our business, we cannot offer tracking of packages as this may affect our own security.
Shipping costs
Shipping costs depend on destination and weight. The exact amount is calculated at check-out.
Customs duties and charges
Please note that international orders may be subject to customs duties and taxes in the destination country. The customer is responsible for any additional charges.
Parcels not received
If a package does not arrive within the estimated time, please contact us at [email protected]. We will investigate and, if necessary, arrange a replacement delivery.
Returns and refunds
We do not offer returns on delivered products. In case of delivery problems, please contact us as soon as possible so that we can help you.